Terms, conditions & policies of the company

Shipping & Delivery 
Simply select your desired delivery option at checkout and the shipping cost will be calculated. We deliver worldwide. Deliveries to remote locations may take longer. For all Greece based orders made before 3pm, we shall do our best to get the order delivered the following working day (not including Saturday). For all EU based orders, we’ll aim to get the order dispatched within the following working day and delivery may take 4-9 working days depending on the postal address. Please note that we cannot deliver to PO Box addresses. Basket value does not include shipping.International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the sole responsibility of the customer. AVERA IKE cannot predict what your particular duties, taxes, cutoffs fees may be. AVERA IKE is not responsible for payment of customs, taxes, and duties. For more information regarding your country’s customs policies please contact your local customs office. Orders that are refused will be charged the original shipping plus return shipping to us, or subject to become a total loss.
Privacy Policy & Security 
Your privacy and identity security is very important to us. For this reason, please visit the link “Privacy Policy” in our website, where you will find all the necessary information regarding the policy we follow, so that to ensure that your personal data are fully secured.Further, please note that, when you place an order, we use the highest level encryption so any information is fully encrypted before it is sent to us. Financial transactions can take place online with credit cards, bank transfer, PayPal or with payment on delivery (only for Greece). For your payment through credit cards or PayPal, you will be tranferred automatically to Piraeus Bank or PayPal and you will have to fill in some information regarding your recent order from us. When you purchase any of our products or services, these organisations collect certain financial transaction information. We do not have any access to your card numbers or other financial information from these parties, except for that relating to the value of your order. We do not store your credit card information.
Return & Exchange Policy
AVERA IKE honours a 14 day product return or exchange policy from the date of purchase. The item must be unused and returned in its original packaging with its original “proof of purchase receipt”. Upon returning an item, a credit note (valid for 6 months) shall be issued. No cash refunds are permitted.If a credit note has been issued, and the pair of sunglasses chosen is of a value less than the credit note itself, no cash will be paid back, but a new credit note will be issued to the value of the outstanding amount.The exchange on return policy does not apply to the following items:

  • Accessories
  • Sunglasses with lenses installed by an outside source
  • Sunglasses with optical lenses (only with the original lenses)
  • This policy is not applicable for damage items.
Customer Services
AVERA IKE takes service and customer satisfaction very seriously. In case you have any question or problem regarding your purchase online through www.avera.gr, please contact our Customer information center at customerservice@avera.gr.
Ordering & Registration
In order to complete an order you will need to register with the AVERA IKE website. By registering you will be able to view, track and manage your orders, including setting up a return or exchange. When you register your details online, it is your responsibility to ensure that the information provided is accurate and up to date. You are also responsible for maintaining your personal information via your online account as well as for keeping your password secret.Orders on AVERA IKE website are subject to the required stock availability. Items added simply to your basket will not be reserved for you, and will be available for sale to other customers browsing the online store at the same time until your purchse will be completed.

When you have placed your order via the website, stock will be reserved for your purchase. However, sales will not be finalised until the order dispatches from our store, and payment is successfully taken.

AVERA IKE reserves the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but customers will be notified and reimbursed for the full cost of the order.

You will receive an email to confirm that we have received your order. If you have a problem processing your payment online or you are not certain if your payment was successful, please call your local Customer Services team.

 

Payment & Pricing 

All payments made on our website are encrypted using secure technology and your card details are not retained or visible to our employees. We accept the following payment types on our site: Visa, Mastercard, Paypal, Maestro.

All prices quoted on the website are in EURO and include VAT at 24%.

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για τις προσφορές μας και τα νέα μας;
Γράψτε μας το email σας και το όνοματεπώνυμο σας πιό κάτω και θα κερδίσετε και ένα εκπτωτικό voucher των 5 ευρώ.
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our promotions as well as our news?
Give us your email address as well as your Name & Surname and you will win a 5% discount voucher.
I accept the Terms & Conditions as well as the Privacy Policy of this website.